TheAutoDiary is my take on the happenings in the global automotive industry and a first hand account of daily experiences.


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Is the Indian auto industry responsible enough? Monday, May 29, 2006 11:30 PM

Yesterday's event of a Honda City catching fire all of its own on the Oberoi flyover in New Delhi is quite alarming in nature. The two occupants of the car perished in the accident, their bodies charred beyond recognition. It was visible from the scene that they had tried escaping the burning car but the central locking jacked up due to the heat.
The question now is that will Honda SIEL do anything about it? The bigger question is that will the government do anything about it? Like ordering an enquiry?
The Honda City has an unconventional position for its fuel tank. Did that cause the fire? I don't know. It seems unlikely. But it did happen. And something should be done about it.
But will something be done about it? Highly unlikely. The Indian industry has never even done a proper recall for something as simple and in-your-face as malfunctioning tail-lamps of one of the best selling hatchbacks in the Indian market.

Post Comments: (1)
Comments:
I agree with you. Companies are not mature enough to admit their fault and satisfy agrieved customers. I faced similar problem with gear stick of my Wagon R. The gear was automatically coming to neutral while going through speed breakers. When I complained this during routine free service they informed me that it is a common problem faced by many customers and they subsequently changed the gear stick to solve the problem. If they know about the problem why arent they changing it on all vehicles by recalling it instead of waiting for complains to come to them.


Posted by Rutvij Shah  at  4/14/2007 2:36 AM